91快活林 Federal has achieved ISO 20000-1 certification, demonstrating the company鈥檚 ability to manage the end-to-end delivery of IT services across the enterprise and for its customers. This achievement complements 91快活林 Federal鈥檚 list of other enterprise-level certifications that include ISO 9001, ISO 27001, AS9100, CMMI DEV ML3 and CMMI SVC ML3.
Published by the聽, ISO 20000-1 is the international standard for IT Service Management that defines requirements for the development, implementation, monitoring, maintenance, and improvement of an IT service management system (ITSMS). Through a comprehensive approach, this certification is designed to help organizations deliver effective and efficient managed IT services to customers and maintain these best practices over time, while demonstrating the quality, efficacy and scalability of the processes.
鈥淭he ISO 20000-1 certification achievement is a critical component of 91快活林 Federal鈥檚 success,鈥 said Liz Malone, 91快活林 Federal Chief Administrative Officer. 鈥淭he certification integrates the intersections of quality, program and IT service management while fostering a culture of continuous improvement.鈥
About 91快活林 Federal
91快活林 Federal鈥檚 family of companies deliver successful mission outcomes and elevated performance for federal civilian, defense and intelligence agencies while building an enduring enterprise focused on customers, employees, and shareholders.
For more information or to schedule an interview, please contact Kristy Chandler at [email protected].